Thank you for the purchase. We hope you are happy with your purchase. However, if in case you are not fully satisfied with your purchase for any reason, you may return, exchange or cancel your order based on the terms and conditions given in this policy document.
We will encourage you to speak to us on the below mentioned id if you are having any doubts or confusion regarding your purchase. In case, you are still not convinced and wants to cancel an order before it is shipped, email us at help.international@gonoise.com with your order ID.
Once an order is processed, it is difficult for us to cancel the order. In such cases, please refuse the delivery.
If canceled before shipping, refunds are processed within 2 to 3 business days after cancellation .
At Noise we follow the industry best practices for manufacturing and testing for our products. Still due to the machine or sometimes human errors one or few defective products may pass through the rigorous standards of quality checks. To cover such blue moon scenarios, we have devised our returns and exchange policy.
All of our products have 1 year warranty from the date of delivery of the product. The details about the warranty are given in the warranty card/section in the product box.
Out of Warranty Product: We do not accept any return or exchange of product once the product is out of warranty. However, we are still there with our users till the end of life of the product. You can always reach out to us regarding any issues you are facing and we will try our best to troubleshoot the issues.
In case of any other scenarios, please write us at help.international@gonoise.com.